Case Study: InfoCepts achieves unified collaboration and eliminates communication silos with Microsoft Power Apps

InfoCepts removes communication silos, drives culture of collaboration with Microsoft 365

InfoCepts, a global data and analytics firm with 1,000+ employees across 20 countries, faced communication silos and the need for more cohesive, secure cross‑functional collaboration. To unify its workforce and modernize collaboration, InfoCepts adopted Microsoft 365 tools—including Teams, Yammer, OneNote, Forms, and Power Apps—working with Microsoft Power Apps as part of its digital transformation stack.

Using the Microsoft Power Apps-enabled Microsoft 365 suite, InfoCepts moved to chat‑based collaboration with Teams, increased Yammer adoption by 58%, cut generic emails by 20–30% (with plans to halve them), and reduced travel costs by 50%; the company also transitioned to 100% remote work in under a week and ran a remote ERP go‑live. InfoCepts’ teams built line‑of‑business apps with Power Apps (for tracking delivery risks and employee achievements), delivering measurable productivity and engagement gains driven by Microsoft Power Apps and the broader Microsoft 365 platform.

InfoCepts

Shashank Garg

Chief Executive Office