Case Study: Coca‑Cola UNITED scales operations and streamlines processes with Microsoft Power Apps

Coca-Cola UNITED manages rapid growth with Microsoft Power Platform

Coca Cola faced rapid expansion—growing from 18 to 54 sales centers and from about 3,000 to over 10,000 associates—which exposed inefficient manual processes, limited developer resources, and constant rework from changing coding platforms. To modernize quickly and integrate with its Azure-hosted SAP systems, Coca Cola adopted Microsoft Power Apps as part of the Microsoft Power Platform (with Azure, Power Automate, Logic Apps, AI Builder and related services) to enable low‑code, citizen‑developer solutions and reduce reliance on custom code.

Using Microsoft Power Apps and the broader Power Platform, Coca Cola built multiple apps and automated workflows (including a forced‑shipment app, supplier integration with RPA/AI Builder, and an event‑management portal) that were developed in days or weeks. The results were dramatic: inventory validation that once took half a day now completes in seconds, one supplier automation replaces roughly 10 full‑time roles, and faster, less error‑prone order processing has improved delivery times and customer satisfaction—demonstrating measurable efficiency and scalability from Microsoft Power Apps.

Coca Cola

Jared Simmons

Systems Analyst