Case Study: Arada achieves greater efficiency and customer engagement with Microsoft Power Apps

Arada - Customer Case Study

Arada, a UAE real estate developer known for projects like Armani Beach Residences and Aljada, needed to unify dispersed departments and systems to improve collaboration, remote working and customer service. To tackle this, Arada partnered with Microsoft Power Apps and the broader Microsoft cloud stack (Azure, Dynamics 365 Finance & Operations, Microsoft 365 E5) to consolidate front- and back-office functions and make customer and internal data accessible on a single platform.

Using Microsoft Power Apps alongside Dynamics 365, Power BI and Microsoft 365 E5, Arada implemented a secure, integrated platform with real-time analytics and streamlined workflows. The solution cut business process cycle times from days to hours, saved about 15–20% in operational and 20–25% in administrative expenses, reduced communication costs by over 50%, shifted 90% of workloads to Azure (eliminating much on‑premises infrastructure) and reclaimed hundreds of man‑hours for higher-value work.

Arada

Shrikant A. Kabboor

Chief Technology Officer