Case Study: Banco Comafi achieves rapid sales digitization in five days with Microsoft Power Apps

Amid COVID-19, Banco Comafi develops app with Microsoft Power Apps to transform its sales process in less than a week

Banco Comafi, a major Argentine bank, faced a sudden sales crisis when COVID-19 restrictions prevented roughly 300–400 sales executives from visiting branches and sending offers. To respond quickly, the bank used Microsoft Power Apps (alongside Dynamics 365 Sales) to digitize its sales processes and keep customer engagement active during the pandemic.

Using Microsoft Power Apps, Banco Comafi built a working mobile app in five days that let vendors initiate contacts, track opportunities, assign portfolios, and manage offers remotely; the team has been releasing upgraded versions every 15 days and plans integration with Dynamics 365 Sales. The solution restored remote selling capacity for hundreds of users, preserved daily customer communication, accelerated the bank’s digital transformation, and is being positioned as the company’s permanent digital selling modality.

Banco Comafi

Silvana Ardanaz

Customer Solutions Leader