Case Study: City of Everett, Washington achieves streamlined municipal operations and improved real-time reporting with Microsoft Power Apps

The City of Everett, Washington, serves its community with municipal innovation by adopting Microsoft Power Platform

The City of Everett, Washington, a municipal government serving over 115,000 residents and 1,000+ employees, faced disconnected, manual processes that constrained departments and slowed data reporting for grant-funded initiatives. To modernize operations and empower staff to build custom applications, the City turned to Microsoft Power Apps, leveraging the Microsoft Power Platform on top of existing Microsoft 365 licenses.

Using Microsoft Power Apps, city employees adopted low-code/no-code tools to create tailored applications that reduced manual routines, enabled real-time data collection for improved grant reporting (which helped increase funding), and saved up to $120,000 by avoiding commercial off-the-shelf solutions. Microsoft Power Apps also helped cultivate a thriving internal development community, delivering a cost-effective, scalable approach to municipal innovation.

City of Everett, Washington

Emily Dorscher

Crime Analyst for Everett Police Department