Case Study: Washington Metropolitan Area Transit Authority achieves more reliable transit and digital transformation with Microsoft Power BI

Washington Metropolitan Area Transit Authority (WMATA) - Customer Case Study

Washington Metropolitan Area Transit Authority (WMATA) faced aging IT systems that were increasing maintenance costs and causing service disruptions across its rail and bus network. To modernize its digital infrastructure and move to the cloud, WMATA turned to Microsoft Power BI and Microsoft Azure services to support a secure, scalable migration.

Microsoft Power BI helped WMATA migrate 11 critical infrastructure applications to Azure in six months, reducing manual processes, enabling new cross-team collaboration, and cutting service outages. The Azure-based solution freed staff to focus on key issues, improved transit reliability, and sparked a broader cultural shift toward technological innovation.

Washington Metropolitan Area Transit Authority (WMATA)

Torri Martin

Senior Vice President and Chief Information Officer