Case Study: Valmont Coatings improves customer visibility and saves $1.8M with Microsoft Power BI

Valmont Coatings redefines customer service and operations efficiency with Azure

Valmont Coatings, a segment of Valmont Industries, needed to modernize its traditional, on-premises processes to improve customer experience across 37 global locations. The company’s internal project tracking and order communication methods made it hard for employees and customers to access timely updates, especially outside the facilities or on mobile devices. Microsoft Power BI was part of the broader Microsoft Azure cloud-based transformation effort.

Microsoft Power BI and Azure helped Valmont Coatings build customer-facing and internal solutions, including the Valmont Coatings Connector and GalvTrac, to streamline order updates and improve galvanizing operations. Real-time notifications, mobile-friendly access, and synchronized floor collaboration reduced manual work and increased visibility. The impact was significant: GalvTrac saved $1.8 million in zinc optimization in North America in its first year, while also improving quality, turnaround time, and customer convenience.

Valmont Coatings

Mike Michalski

Vice President of Innovation and Demand Creation