Case Study: The Saudi Investment Bank achieves streamlined operations and richer customer insights with Microsoft Power BI

The Saudi Investment Bank reforms operations with swift integration of Power BI

The Saudi Investment Bank (SAIB), a large regional bank focused on digital transformation and customer-centric services, needed to better harness data to improve finance and operations, increase transparency, and deepen customer understanding. To meet these goals, SAIB added Microsoft Power BI to its existing Microsoft ecosystem to rationalize operations and accelerate its digital journey.

By implementing Microsoft Power BI—integrated with its Microsoft Dynamics ERP and CRM—SAIB deployed unified, customizable dashboards with 24/7 access, fast time-to-insight, and easy self-service reporting. Power BI enabled deeper customer segmentation and behavior analysis, driving improved customer acquisition, upselling opportunities, faster decision-making across the bank, and greater reporting transparency (including recognition via the Integrated Report 2018 Grand Award).

The Saudi Investment Bank

Faisal Abdullah Al-Omran

Chief Executive Officer