Case Study: Fickenschers Backhaus achieves 30–40% faster production processes and streamlined planning with Microsoft Power BI

The ingredients Recipes from the past, IT for tomorrow

Fickenschers Backhaus is an 11th-generation, family-owned bakery from Northern Bavaria that sells traditional baked goods through nine shops and a busy online store, logolini‑Präsente. Facing thousands of individualized orders and error-prone, file-based processes, the company sought a future-proof cloud ERP and engaged Business Systemhaus AG to implement Microsoft solutions—working with vendor Microsoft Power BI alongside Microsoft Dynamics 365 Business Central, Office 365 and the Power Platform—to modernize operations and ensure scalability.

Business Systemhaus AG implemented a cloud-based solution centered on Microsoft Dynamics 365 Business Central and Office 365, turning Microsoft Planner in Teams into an intuitive production-planning board via Power Automate and adding Azure-based barcode printing and a DATEV app. The Microsoft Power BI vendor ecosystem enabled end-to-end integration, cutting process time by 30–40%, reducing errors, improving remote collaboration, and freeing staff to focus on customers while handling thousands of complex orders more reliably.

Fickenschers Backhaus

Florian Fickenscher

CEO