Case Study: CRC Industries achieves unified reporting and real-time insights across finance, operations, and supply chain with Microsoft Power BI

Specialty products and formulations company aligns finance, operations, and supply chain management globally with Dynamics 365

CRC Industries, a global specialty products and formulations manufacturer operating 26 facilities and seven manufacturing sites, faced fragmented, on‑premises finance, operations, and supply‑chain systems across regions. To standardize processes and create a single source of truth, CRC implemented Microsoft Dynamics 365 Supply Chain Management across its footprint and adopted analytics and app tooling from Microsoft — including Microsoft Power BI, Power Apps, and support from FastTrack for Dynamics 365.

Using Microsoft Power BI for sales and operational reporting alongside Dynamics 365, CRC gained real‑time warehouse visibility, streamlined financial reporting, and daily materials planning. Microsoft Power BI helped consolidate reporting while Dynamics 365 reduced on‑hand raw‑material carrying costs year over year, cut overstock, shortened lead times, freed working capital, and sped up warehouse and sales processes—standardizing data and reducing complexity across the business.

CRC Industries

Brian Murtaugh

Chief Financial Officer