Case Study: UEM Edgenta achieves 77% faster HR service delivery and real-time people analytics with Microsoft Power BI

Small digital transformations lead to big impacts at UEM Edgenta

UEM Edgenta, a regional leader in asset management and infrastructure solutions, faced siloed information and slow, manual HR processes that limited productivity and timely decision-making. To modernize quickly using tools already available, the company turned to Microsoft Power BI and the Office 365 suite (SharePoint Online, Power Apps, Microsoft Teams, and Microsoft Kaizala) to drive small, targeted digital transformations within HR.

Using Microsoft Power BI alongside SharePoint and Power Apps, UEM Edgenta completed 15 digital projects that automated workflows, centralized data, and delivered real-time dashboards. The changes cut service delivery time by 77%, reduced reporting hours by about 80% for analysts, improved headcount utilization by 55%, and saved the company roughly USD 10,600 by avoiding third‑party tools—demonstrating Microsoft Power BI’s measurable impact on productivity and decision-making.

UEM Edgenta

Shanthini Subramaniam

Head of Organizational Design, Development, and Talent Management