Case Study: Protective Insurance achieves faster claims insights and improved fleet safety with Microsoft Power BI

Protective Insurance drives digital transformation with Azure Synapse Analytics

Protective Insurance, a century‑old specialty insurer for large‑scale transportation, faced the challenge of migrating legacy systems into a cloud platform that could deliver faster, more accurate underwriting and claims decisions and unlock value from unstructured (images/video) and telematics data. To modernize its data stack it adopted Microsoft Azure services— including Azure Synapse Analytics, Azure Data Lake Storage, Azure Databricks and Azure Data Factory—while using Microsoft Power BI for reporting and visualization.

Working with SNP Technologies and Microsoft Azure, Protective implemented an end‑to‑end Data Platform in 30 Days that moved claims and telematics into Azure Data Lake and Azure Synapse, with dashboards built in Microsoft Power BI. The solution delivered cost‑effective storage and compute for telemetry, faster claims review and underwriting, the ability to run analytics on images and video, identification of high‑risk intersections to reduce accidents, reduced capital expenditures and a roadmap to migrate all data to Azure (targeted within ~50 weeks), driving improved profitability and operational agility.

Protective Insurance

Bahr Omidfar

Chief Information Officer