Case Study: Ecobank Ghana Limited achieves faster, data-driven decision-making and improved performance with Microsoft Power BI

Microsoft Power BI Solution Helps Boost Ecobank’s Business Performance

Ecobank Ghana Limited, the Ghana affiliate of the Pan‑African bank with operations in some 33 countries, faced fragmented reporting environments and diverse affiliate databases that made critical decision‑making slow and cumbersome. The bank needed a single, secure dashboard with automatic refresh and mobile access to consolidate data across the group. To meet these needs Ecobank evaluated and adopted Microsoft Power BI (using Azure, Power BI Pro and SQL Server) as its business‑analytics platform.

Microsoft Power BI was implemented incrementally to provide cloud‑enabled, mobile dashboards and secure data access that are easy to configure and learn. The solution gave users instant, daily visibility into transaction volumes and affiliate performance—information that previously took several days to compile—enabling faster evaluation of relationship managers and staffing decisions. By cutting time‑to‑insight and improving accessibility, Microsoft Power BI materially accelerated Ecobank’s operational and decision‑making processes.

Ecobank Ghana Limited

Demola Jones

Head of IT Strategy