Case Study: KNU Cosmetics, Inc. achieves faster, data-driven collaboration and sales responsiveness with Microsoft Power BI

KNU Cosmetics, Inc. - Customer Case Study

KNU Cosmetics, Inc., a South Korean dermocosmetic leader, faced intense competition and fragmented internal tools that slowed response between office teams and field sales. To unify communications and speed decisions, KNU adopted Microsoft Teams within its Office 365 environment and integrated Microsoft Power BI (and Microsoft Planner) for data sharing and task coordination.

Microsoft Teams, with embedded Microsoft Power BI dashboards, consolidated chats, files, and schedules into a single secure platform, cutting redundant apps and reducing communication workload. The new setup enabled real-time competitor and field reporting—an instance where a TV-exposure screenshot shared via Teams led to changed in‑store displays and increased orders—and improved data-driven collaboration and faster decision-making through Microsoft Power BI.

KNU Cosmetics, Inc.

John Park

Managing Director