Case Study: King Price Insurance achieves streamlined operations and automated compliance with Microsoft Power BI

King Price Insurance - Customer Case Study

King Price Insurance, a South African insurer that expanded into life insurance after acquiring Stangen, needed to modernize policy administration, claims, billing, underwriting, and customer experience to improve efficiency and regulatory compliance. The company partnered with Alula Technologies to deploy the Exergy Life Policy Administration System on Microsoft Azure and adopted Microsoft Power BI for analytics and reporting.

Microsoft Power BI dashboards, integrated with Alula’s Exergy on Azure, automated regulatory reporting and enabled data‑driven risk assessments, significantly reducing manual interventions and improving compliance accuracy. Combined with digital customer onboarding and self‑service portals, the solution boosted broker sales, cut training requirements, and delivered significant operational cost savings and new digital opportunities for King Price Insurance.

King Price Insurance

Charl Naude

Chief Technology Officer