Case Study: Indus Towers achieves data-led, scalable decision-making with Microsoft Power BI

Indus Towers fuels data-led, scalable decision-making with Microsoft Power BI

Indus Towers, India’s largest passive telecom infrastructure company, needed a better way to extract insights from more than 20 application sources across 1,80,997 telecom towers in 22 circles. Its existing tools created reporting delays, heavy IT dependence, and limited cross-functional analysis, making real-time decision-making difficult. Microsoft Power BI was selected as the self-serve analytics platform, alongside Azure Synapse Analytics and Azure Databricks.

Microsoft Power BI was rolled out across all Indus Towers offices in 2018, integrating more than 20 data sources into a single reporting environment. The result was faster, real-time analysis with mobile access, reduced reliance on IT, improved cross-reporting and visibility, and stronger data security through role-based access. The platform also proved highly scalable, handling over 1 lakh hits per month from 1,250 unique visitors, while helping shift the company’s culture from PowerPoint and Excel to dashboard-driven decisions.

Indus Towers

Vinod Krishnan

Chief Information Officer