Case Study: Icertis achieves faster, self-service contract insights with Microsoft Power BI

Icertis transforms complex contracts into meaningful data visualizations through Power BI

Icertis, a SaaS provider of the Icertis Contract Management (ICM) Platform, faced the challenge of turning massive, complex contract data into actionable, easy-to-use analytics for business and legal users across 90+ countries. To deliver seamless, self-service visualizations that support natural-language queries and advanced analytics for power users, Icertis chose Microsoft Power BI (including Power BI Embedded) to integrate analytics natively into its cloud platform.

By embedding Microsoft Power BI into ICM, Icertis now offers role-based interactive dashboards, NLP-driven queries, and DIY report building without extra licensing or coding. The implementation cut dashboard development time by more than 50%, raised analytics availability to over 99.5%, and reduced reporting infrastructure costs by over 20%, while enabling faster KPI-driven decisions that improve agreement turnaround, reduce risk, and uncover direct cost savings.

Icertis

Monish Darda

Chief Technology Officer and Co-Founder