Case Study: Greater Hamilton Chamber of Commerce achieves 20% productivity boost, lower IT costs, and member growth with Microsoft Power BI

GHCC improves efficiency, eliminates IT dependencies, and attracts new members with OneVuex integrated with Microsoft solutions

The Greater Hamilton Chamber of Commerce faced limited flexibility, costly IT overhead, and inconsistent business capabilities as it worked to modernize services and grow membership. To address these challenges the chamber implemented OneVuex from Bass International Software integrated with Microsoft solutions (including Microsoft Teams and Microsoft Power BI for reporting/analytics), giving staff quicker access to information and more consistent, mobile-friendly tools.

Using OneVuex with Microsoft technologies removed IT dependencies, improved collaboration and security (Office 365 and Windows Defender protections), and delivered immediate productivity gains—staff of five now do the work of seven (about a 20% boost, with 35–40% expected). The chamber also cut IT expenses (saving roughly $1,000 in year one), added a full-time employee without increasing budget, and positioned itself to attract over 50 new members (about a 6% revenue lift), demonstrating the tangible impact of Microsoft Power BI–integrated solutions.

Greater Hamilton Chamber of Commerce

Dan Bates

President and CEO