Case Study: Silvermill Group achieves real-time insights, improved mobility, and increased productivity with Microsoft Power BI

Coconut company gains improved mobility, better metrics, and increased productivity by modernizing collaboration tools

Silvermill Group, a century‑old coconut‑products manufacturer in Sri Lanka, faced sluggish reporting, costly weekly commutes for leadership, and inefficient field‑office communication that left decision makers without timely factory data. To modernize collaboration and analytics, the company adopted Microsoft Power BI alongside Microsoft Office 365 tools such as Teams, SharePoint Online, and Skype for Business.

Using Microsoft Power BI dashboards (deployed on Azure and developed with partner Sanje) together with Office 365 collaboration tools, Silvermill replaced reports that once took days or weeks with near real‑time data, moved weekly six‑hour commute meetings to virtual meetings, and strengthened field‑agent communication. The modernization recouped the Office 365 cost within two weeks, avoided a USD 30,000 deployment expense, increased productivity and visibility, and supported strategic growth including a planned second factory in Indonesia.

Silvermill Group

Kelum Wickramasinghe

Senior MIS Manager