Case Study: Centrica achieves optimised energy buying and faster decision-making with Microsoft Power BI

Centrica - Customer Case Study

Centrica, one of the UK’s largest energy suppliers (brands include British Gas and Centrica Hive), faced the challenge of optimally buying energy across rapidly changing half-hour pricing and massive forecasts—one day’s demand forecast can total about nine million rows—while legacy infrastructure only held one to seven days of data. To scale analytics and reporting, Centrica engaged Microsoft Power BI alongside Microsoft Azure and Azure Databricks to expand its data and BI capabilities.

By implementing Microsoft Azure and Azure Databricks for scalable storage and compute and using Microsoft Power BI to calculate KPIs and produce reports, Centrica’s Power Hedging team can now store years (rather than days) of supply and demand data, run broader analyses, and generate performance reports in just a few clicks. Microsoft Power BI’s solution delivered faster profit and revenue calculations, enabled deeper demand‑trend analysis, and paved the way for AI/ML use to spot customer-behavior changes earlier.

Centrica

Sooraj Soin

Head of Hedging Execution