Case Study: Burns & McDonnell achieves improved employee and customer collaboration with Microsoft Power BI

Burns & McDonnell - Customer Case Study

Burns & McDonnell, a 121-year-old, employee-owned engineering and construction firm, faced collaboration challenges as its engineers and project teams worked across regional offices and remote field sites. To connect people and information anywhere, the company turned to Microsoft Power BI and the broader Microsoft stack—Windows 10, Microsoft 365/Office 365, Azure, Exchange Online, SharePoint Online, OneDrive, and Teams—to modernize its workplace and improve employee and customer collaboration.

Using Microsoft Power BI alongside Microsoft 365 and Azure, Burns & McDonnell migrated messaging and intranet services to the cloud, enabled real-time Teams collaboration, and gave employees secure, VPN-free access to email, project data, and files. The result: higher productivity, fewer IT issues and less downtime, reduced management burden, improved cybersecurity confidence, faster customer interactions, and more competitive wins—summarized by the firm as “fewer issues, less downtime,” and clear evidence of improved customer outcomes thanks to Microsoft Power BI and the Microsoft modern workplace.

Burns & McDonnell

Michael D. Allen

Integrated Project Assigned Group Department Manager