Case Study: Allergan achieves unified global collaboration and reduced costs with Microsoft Power BI

Allergan - Customer Case Study

Allergan, a global pharmaceutical company headquartered in Dublin, faced fragmented systems, lengthy onboarding, and communication gaps after years of mergers and acquisitions. To unify collaboration and add analytics, Allergan adopted Microsoft solutions—most notably Microsoft 365, Office 365, Yammer—and used Microsoft Power BI for data insights and dashboards.

As part of the Microsoft 365 rollout, Allergan consolidated multiple intranets into a single SharePoint-based “myAGN,” deployed Yammer and Skype for Business, moved on-premises tools to the cloud, and embedded Microsoft Power BI reports for decision making. The result: faster onboarding, reduced conferencing and travel costs, more than 12,000 Yammer users, about 500,000 audio calls and 270,000 application shares per month, a rise from ~70 to 32,000 video calls monthly, and nearly 1,000 employees using Microsoft Power BI to create dashboards.

Allergan

Glen Gambal

Vice President, Technology and Infrastructure