Case Study: Carl Zeiss AG achieves simpler, scalable digital integration with Microsoft Corporation Azure

ZEISS Group focuses on Azure Service Fabric for key integration platform

Carl Zeiss AG, part of the ZEISS Group, needed a simpler way to connect highly complex digital instruments and customer touchpoints to back-end systems like SAP and Salesforce without adding integration burden for engineers or customers. Working with Microsoft Corporation technologies, including Azure and Azure Service Fabric, the company set out to build a cloud-based digital integration platform that could support reliable updates, service information, and device connectivity at scale.

Microsoft Corporation helped ZEISS implement a layered Azure solution centered on Service Fabric, with Azure API Management, Azure Functions, Service Bus, Cosmos DB, and DevOps automating APIs, stateful workflows, and messaging. The platform enabled ZEISS to process about half a million SAP messages per day, improve traceability and compliance, and launch services such as software updates and global mail APIs; the team also moved from public services to private networking and kept transactions secure within the corporate network.

Carl Zeiss

Kai Walter

Lead Solution Architect