Case Study: Wisers achieves better customer-level decision-making with Microsoft Dynamics CRM integration

Wisers brings Information Intelligence to Enterprises through Dynamics CRM Integration

Wisers, a medium-sized provider of Chinese information intelligence based in Hong Kong SAR, faced the challenge of leveraging its massive and constantly growing database to deliver actionable insights directly to its enterprise users. To address this, they partnered with Microsoft and implemented the Dynamics CRM 2016 product.

The Microsoft solution integrated Wisers' intelligence feed directly into the CRM platform. This provided users with the latest and most relevant news articles at the customer level, enabling them to make highly informed decisions and formulate the best client solutions. The measurable impact was access to a vast archive of over 3.5 billion items, with daily updates of 4 million new items, all directly accessible within their existing business workflow.

Wisers