Case Study: Whole Foods Market achieves streamlined identity management and lower support costs with Microsoft Azure Active Directory Premium

Whole Foods takes natural next step to protect applications in the cloud

Whole Foods Market, a major grocery retailer, faced a significant challenge as it grew its use of cloud-based SaaS applications. Its employees were burdened by multiple passwords, and the IT department struggled with the high cost and complexity of managing identity credentials for its 91,000 workers across on-premises and cloud environments. To address this, they turned to vendor Microsoft Corporation and implemented Microsoft Azure Active Directory Premium.

The solution from Microsoft provided a hybrid identity management system that enabled single sign-on for over 30 applications. This resulted in a 32% reduction in support costs for password resets and cut pre-onboarding support for new applications by 50%. By leveraging Microsoft's solution, Whole Foods enhanced security with features like multifactor authentication and avoided approximately $350,000 in costs for expanding its on-premises infrastructure.

Whole Foods Market

Will Lamb

Infrastructure Coordinator