Case Study: University of Vermont Medical Center achieves faster, scalable critical alerts with Microsoft Corporation Azure SignalR Service

When seconds matter, prominent medical center uses Azure SignalR Service for critical messages

The University of Vermont Medical Center needed to replace and then scale a computer-based emergency alert system for its new hospital building as staff, devices, and notification types grew rapidly. Its challenge was delivering critical messages reliably and precisely across a complex medical campus, especially when seconds matter. The center used Microsoft Azure SignalR Service as part of its Stat clinical alert system, along with other Microsoft technologies.

Microsoft Corporation implemented a cloud-based solution using Azure SignalR Service to enable real-time, targeted, bidirectional alerts with secure identity and user-group scoping. The result was a highly scalable, reliable system that improved closed-loop communication and alert tracking; UVMMC eliminated the original 2,000-person limit and can now broadcast to 5,000 to 6,000 devices in less than a second, with the ability to scale far beyond that if needed.

University of Vermont Medical Center

John McConnell

Supervisor of Solution Architecture and Development