Case Study: Clifton Coffee Roasters achieves digital transformation and cost savings with Microsoft Corporation

UK coffee roaster steps up to compete with larger players thanks to digital transformation

Clifton Coffee Roasters, a UK coffee supplier serving wholesale customers, was struggling with scattered communication and collaboration tools as it grew and needed to compete with larger players. Working with Microsoft Corporation and partner Changing Social, the company adopted Microsoft 365 Business, including Microsoft Teams, OneDrive for Business, and SharePoint Online, to replace its disconnected systems and support a more unified, paperless way of working.

Microsoft Corporation helped Clifton Coffee Roasters go live in just two months and quickly delivered measurable benefits. The company saved £2,500 by eliminating Dropbox, cut 20 minutes from each coffee-tasting note process, and regained about £1,000 for the business; digital QR-code workflows also saved an hour a week in roastery checks and more than £500 weekly in inefficiencies, while better machine records helped drive 30% more water filter sales.

Clifton Coffee Roasters

Josh Clarke

Director of Coffee