Case Study: Steigenberger Hotels and Resorts achieves streamlined hotel operations and improved guest service with Microsoft Corporation

Transforming back-of-house hotel operations with Windows 10 IoT and Microsoft Azure IoT

Steigenberger Hotels and Resorts, a large hospitality group in Germany, needed a better way to connect staff with guest requests at its Frankfurt Airport Hotel and manage service and cleaning tasks more efficiently. The company turned to Microsoft Corporation, using Windows 10 IoT Core and Microsoft Azure IoT, to help improve back-of-house operations and deliver faster guest service.

Microsoft Corporation implemented a wearable IoT device solution powered by Windows 10 IoT Core and Azure IoT, enabling management to generate up-to-the-minute service and cleaning plans. The result was streamlined operations, quicker responses to guest needs, an improved guest experience, and stronger customer loyalty.

Steigenberger Hotels and Resorts