Case Study: Ufone achieves cost-efficient internal communications with Microsoft Office 365

Telco provider takes to the cloud to ensure cost-efficient delivery of internal communications

Ufone, a major telecommunications provider in Pakistan, sought to modernize its internal communications and explore the cost and management benefits of cloud-based technologies. The company was operating on an on-premises Exchange Server and wanted to assess the potential of Microsoft's cloud solutions, specifically Exchange Online and Skype for Business, to improve efficiency and collaboration for its employees.

Microsoft, through its Consulting Services and FastTrack Onboarding Center, implemented a successful pilot and subsequent full deployment of Office 365. This solution provided Ufone with a reliable email platform with increased storage, advanced communications tools via Skype for Business, and robust security features. The results included reduced server administration, significant time and cost savings, and highly satisfied users. As a measurable outcome, Microsoft's solution led Ufone to adopt 1,400 E4 and 2,200 E1 licenses, shaping the company's future strategy toward cloud-based business processes.

Ufone

Ahmad Zia

Manager for System Operations