Case Study: CDW achieves seamless mobile and remote collaboration with Microsoft Skype for Business

Technology solution provider enhances communications with easy in-place upgrade

CDW, a technology solutions provider, faced the challenge of enhancing communications for its mobile and remote workers while maintaining its position at the leading edge of technology for its customers. As part of the Microsoft Technology Adoption Program, the company sought to upgrade its existing Microsoft Lync Server 2013 environment to provide a more streamlined and effective unified communications experience both internally and externally.

Microsoft provided its Skype for Business solution, which CDW deployed using a straightforward in-place upgrade process. The implementation resulted in an enhanced meeting experience with features like Call Monitor, a unified client across all devices, and improved support for remote workers through Enterprise Voice. Microsoft's solution gave CDW's mobile and remote employees the best possible experience with true single-number reach, helping to reduce travel costs and increase efficiency for its teams.

CDW

Bob Wille

Technical Architect