Case Study: Region Jämtland Härjedalen transforms patient services and reduces costs with Microsoft Corporation Office 365

Swedish healthcare provider transforms patient services, cuts costs with innovative e-health center

Region Jämtland Härjedalen, a Swedish public healthcare provider serving a sparsely populated region of 130,000 people, needed to improve patient care while managing a significant budget deficit and long travel distances to medical services. Microsoft Corporation helped the organization use Microsoft Office 365, Microsoft Teams, and Skype for Business to create a secure collaboration foundation for its e-health center and support remote, cross-organizational care.

With Microsoft Corporation’s cloud-based tools, Region Jämtland Härjedalen launched services such as a primary care hub, ambulance coordination, remote dental triage, mobile X-ray support, and video visits from home. The solution reduced travel for patients, helped clinicians serve multiple locations more efficiently, and improved resource use; the initiative also attracted government funding and medical talent, while laying the groundwork for future AI and connected-device services.

Region Jämtland Härjedalen

Ingela Jönsson

Chief Executive Officer