Case Study: Praktikertjänst streamlines patient care with Microsoft Azure and CollaboDoc

Swedish healthcare clinics use cloud-based solution to streamline patient care

Praktikertjänst, a large private healthcare provider in Sweden, faced challenges with long patient wait times and excessive administrative burdens on its nurses and doctors. The company partnered with Microsoft and its partner CollaboDoc to address these inefficiencies, seeking a solution built on the Microsoft Azure cloud platform to streamline patient care and reduce time spent on paperwork.

The implemented CollaboDoc solution, based on Microsoft Azure, transformed the check-in process with digital kiosks. This led to a 25% decrease in incoming phone calls, a 50% reduction in administration time for doctors, and the ability to see up to 67% more patients. The project resulted in a return on investment of three times the initial cost for Praktikertjänst, while significantly increasing both staff efficiency and patient satisfaction.

Praktikertjänst

Göran Modin

Business Area Director, Primary Healthcare and Rehabilitation