Case Study: Sterling Bank achieves faster customer growth and improved service quality with Microsoft Corporation

Sterling Bank differentiates itself as a challenger bank by leveraging techology with Microsoft Azure

Sterling Bank, a Nigerian challenger bank, wanted to improve time-to-market and customer service quality by using technology to differentiate itself. It chose Microsoft Corporation’s Azure cloud platform, along with services like Dynamics 365 Retail, to support its digital transformation and help it launch new offerings faster.

Microsoft Corporation implemented a cloud-first solution on Azure that enabled Sterling Bank to roll out products such as Fare Pay, Specta, i-invest, and OnePay. The shift improved app and online banking speed, supported stronger security, and helped drive measurable growth in customer acquisition from just over 1 million to more than 3 million, alongside a surge in transaction volume.

Sterling Bank

Olayinka Oni

Chief Technology Officer