Microsoft Corporation
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A Microsoft Corporation Case Study
The University of New South Wales faced the challenge of delivering a highly engaging, personalized learning experience to a large and diverse student body, including around 500 students in a first-year engineering course. Traditional teaching models and learning systems were not well suited to creating collaboration, accessibility, and real-time interaction at this scale, especially for remote and on-campus learners.
Microsoft Corporation helped UNSW build a scalable learning community using Microsoft Teams, Azure, Microsoft 365, OneNote, Stream, Power BI, and AI tools. The solution enabled live digital inking, chat-based collaboration, AI-powered question handling, predictive analytics, and automated study packs and grading support. The result was a more connected, humanistic learning experience, with 100% of students saying they felt part of a learning community, over 99% course satisfaction, and an estimated 70% reduction in marker time for some grading tasks.
David Kellerman
Senior Lecturer, School of Mechanical and Manufacturing Engineering