Case Study: Sparrows Engineering achieves lower costs and stronger global client connections with Microsoft Corporation

Sparrows Engineering forges international connections

Sparrows Engineering, an offshore engineering specialist based in Aberdeen, Scotland, faced high costs and logistical challenges from frequent international travel while still needing to maintain strong client relationships. The company turned to Microsoft Corporation solutions, including Office 365 and Skype for Business, to improve collaboration without sacrificing personal contact.

Microsoft Corporation helped Sparrows Engineering use Skype for Business for face-to-face meetings, design reviews, and analysis with overseas clients and its team in India, reducing travel costs and saving time through screen sharing. Office 365 gave field staff access to the same tools and documentation as office teams on laptops and mobile devices, speeding fault resolution and improving customer satisfaction, while SharePoint kept clients updated on project progress; overall, Sparrows reported higher productivity, better output quality, and lower overheads.

Sparrows Engineering

Ewan Kerr

Executive Director for Engineering & Operations