Case Study: Department of Science and Technology achieves stronger security and productivity with Microsoft digital transformation platform

South African government department leads in digital public sector success

The Department of Science and Technology, a South African government body, was facing hampered productivity due to a disparate mix of incompatible legacy and open-source technologies. This complex environment made collaboration and file sharing difficult for employees and created significant security concerns for the IT department, led by Director Clement Mtetwa. To address this, they partnered with vendor Microsoft Corporation to modernize their infrastructure with a suite of products including Windows Server 2016, Exchange Server, and Skype for Business.

Implemented with the help of partner Global Computing & Telecoms, the Microsoft solution created a unified, modern platform that streamlined workflows and strengthened security. The results included a drastic improvement in productivity, easier collaboration through new tools like video communication, and enhanced IT management capabilities. The department now operates with a robust, secure system that supports its mission and serves as a leading example of digital transformation within the public sector.

Department of Science and Technology

Clement Mtetwa

Director