Case Study: Somerset College boosts parent engagement with Microsoft Azure Active Directory Premium

Somerset College boosts parent engagement with Azure Active Directory Premium

Somerset College, a K-12 education provider in Australia, sought to increase parent engagement through its online resources. The school faced a challenge as parents were frustrated by needing to remember multiple passwords, which consumed valuable IT support time for resets. To address this, they turned to Microsoft and its Azure Active Directory Premium service for a more streamlined and secure identity management solution.

Microsoft implemented Azure Active Directory Premium to create a single sign-on experience for parents, aggregating all of the college's online platforms. This solution eliminated the need for multiple passwords and enabled self-service password resets. The results were significant: the school doubled its managed user base without adding IT resources and achieved a substantial boost in parent engagement with its new online environments.

Somerset College

Lisa Thomson

Dean of Information Technologies