Case Study: Bentley Systems improves cloud service reliability and reduces operational costs with Microsoft Azure Monitor

Software company improves reliability of cloud-based services, reduces operational costs with Azure Monitor

Bentley Systems, an architectural and engineering software company, was moving more of its products and services to the cloud and needed a robust application performance monitoring solution to support developers and reduce the burden of custom tooling. The company was using Microsoft Azure Monitor and Application Insights to replace manual issue triage and improve visibility across its growing cloud environment.

With Microsoft Corporation’s Azure Monitor, Bentley Systems implemented automated full-stack monitoring, proactive alerts, and Application Map to quickly find root causes across distributed services. The result was faster issue resolution, lower operational costs, improved developer productivity, and stronger reliability across its cloud services, with the company scaling to 200 cloud-based services in production while reinvesting savings into new cloud development.

Bentley System

Saida Kontrime

Director and Distinguished Architect of iTwin Service Development