Case Study: UEM Edgenta achieves faster HR service delivery and data-driven insights with Microsoft Corporation

Small digital transformations lead to big impacts at UEM Edgenta

UEM Edgenta, a Malaysia-based multinational asset management and infrastructure company, needed to modernize its HR operations after years of siloed information, manual workflows, and time-consuming document processing. To address this, the team worked with Microsoft Corporation using Office 365 cloud services, along with tools such as Microsoft Teams, SharePoint Online, Power BI, and Microsoft Kaizala.

Microsoft Corporation helped UEM Edgenta roll out a series of small digital transformations in HR, including collaboration and reporting automation. As a result, 15 projects were completed, service delivery time was cut by 77%, report preparation time dropped by 80%, headcount utilization improved by 55%, and the company saved USD 10,600 by avoiding a third-party platform purchase.

UEM Edgenta

Esther Loo

Digital Advocate and Knowledge Management Head