Case Study: ZSE Drive achieves rapid customer growth with Microsoft Dynamics 365 Sales from Microsoft Corporation

Slovak electric car charging service drives customers in with new app

ZSE Drive, the e-mobility arm of Slovakia’s biggest energy provider, needed to launch a customer-facing app and billing platform for EV charging in just six months while integrating with existing back-end systems. The company chose Microsoft Corporation’s Dynamics 365 Sales to manage customer relationships and support its new charging and billing services.

Microsoft Corporation helped ZSE Drive deliver a flexible app that shows station availability, handles real-time invoicing, supports multiple payment options, and bundles related services for customers. The solution drove strong business results, including 127% year-on-year growth in registered customers, 242% growth in monthly charging-service revenue, and a 61% increase in public charging usage.

ZSE Drive

Rastislav Žembery

Product Manager for e-mobility