Case Study: Willis Towers Watson achieves faster collaboration and productivity with Microsoft Corporation's Skype for Business

Skype boosts efficiency at Willis Tower Watson

Willis Towers Watson, a global risk management, insurance brokerage, and advisory company, needed to improve communication and collaboration after a recent merger. Prior to working with Microsoft Corporation, cumbersome video conferencing setup was slowing adoption, even though teamwork across its 39,000+ employees in 120 countries was increasingly critical. The company used Office 365 and Skype for Business to support its internal collaboration goals.

Microsoft Corporation implemented Skype for Business and Microsoft Enterprise Voice to simplify joining meetings across mobile, desktop, and Polycom devices with a single click. The result was daily use across international offices, faster decisions, improved productivity, and more streamlined access for clients to key contacts. Willis Towers Watson also accelerated telephony investment and planned to roll out the solution to another 20,000 colleagues, reflecting the strong impact of the Microsoft Corporation partnership.

Willis Towers Watson