Case Study: QIWI achieves stronger security and IT efficiency with Microsoft Corporation Windows 10

Russia’s leading online payments system solidifies security with Microsoft technology

QIWI, Russia’s leading online payments provider, needed a more secure and manageable way to support its employees, protect customer data, and simplify IT across more than 1,000 devices. Before working with Microsoft Corporation, the company relied on a less reliable mix of VPN-based remote work and manual device management, which made security and updates harder to maintain.

Microsoft Corporation helped QIWI standardize on Windows 10, using built-in security and admin features such as always-on connectivity, roaming profiles, Local Administrator Password Solution, credential guarding, and memory core protection. The results were significant: 99% of the estate is now covered by these protections, 75% of devices are updated within three days, the remaining 25% within three weeks, and support tickets dropped by 10x, improving both security and operational efficiency.

Qiwi

Kirill Ermakov

CTO