Case Study: Royal Exchange achieves 75% retail revenue growth with Microsoft Azure

Royal Exchange - Customer Case Study

Royal Exchange, a major Nigerian insurance company, faced significant challenges with its in-house retail platform. Frequent power outages and low bandwidth from its ISP caused extensive downtime, which severely hindered its new strategy to grow revenue by selling insurance products online and through field agents. To overcome this, the company turned to Microsoft and its Microsoft Azure cloud platform.

By migrating its e-business platform and SQL Server to Microsoft Azure, Royal Exchange gained 24/7 high availability and greater reliability. This move, implemented with partner Signal Alliance, resulted in a 75% increase in retail revenues. The solution provided a lower total cost of ownership, enabled new customer services, and positioned the company to move other business segments to the cloud.

Royal Exchange

Ejike Osisioma

Group Head of IT