Case Study: Assurant boosts global collaboration and mobility with Microsoft Office 365

Risk management firm reinvents workplace with cloud tools to compete in a digital world

Assurant, a global provider of risk management solutions, faced the challenge of adapting its workforce and operations to meet digital customer expectations for real-time service. To stay competitive, the company needed to replace its disconnected, on-premises tools with a more agile and integrated cloud solution. They partnered with Microsoft Corporation to implement the Microsoft Office 365 suite.

The solution from Microsoft replaced legacy systems with integrated cloud services including SharePoint Online, Exchange Online, and Skype for Business Online. This created a connected work environment, enabling global collaboration, automating business processes, and empowering a mobile workforce. As a result, Assurant improved efficiency, such as saving a manager half a day per week on email sorting, and enhanced its ability to process claims and serve customers faster with real-time information sharing.

Assurant

Francesca Luthi

Chief Communication and Marketing Officer