Case Study: Ricoh USA boosts eDiscovery performance and security with Microsoft Azure

Ricoh USA, Inc. grows its global eDiscovery business in Azure

Ricoh USA, Inc., a professional services company, faced the challenge of scaling its fast-growing eDiscovery business. Its on-premises and third-party hosted data centers could not provide the rapid scalability needed, taking weeks to provision large amounts of storage, which hindered its ability to respond to urgent customer demands and remain competitive.

To solve this, Microsoft implemented a solution using Microsoft Azure, including Virtual Machines and Storage. This migration provided Ricoh with rapid, on-demand scalability, reducing storage provisioning time from weeks to minutes. The results included a 30% reduction in hardware costs, a 22% increase in application performance, and enhanced security with Azure’s encryption, helping Ricoh attract new business, including from government agencies requiring FedRAMP certification.

Ricoh USA

David Greetham

Vice President of eDiscovery Sales and Operations