Microsoft Corporation
2455 Case Studies
A Microsoft Corporation Case Study
AroKandela, a Japanese aroma products manufacturer, faced the challenge of reaching new customers beyond its physical stores in a cost-effective way. Their sales efforts at trade shows were hampered by clunky, hard-to-set-up cash registers with poor battery life. To solve this, the company turned to Microsoft Corporation, implementing the Toshiba Portégé Z20t running Windows 10 Pro to create a portable and secure point-of-sale system.
The solution from Microsoft provided AroKandela's sales teams with a single, lightweight device that combined a full POS system, inventory access, and customer tracking. This enabled quick setup at events, secure transactions with BitLocker encryption, and new customer experiences like using Windows Ink for signatures. As a result, AroKandela can now reach more customers, complete sales faster, and build greater brand loyalty, leading to increased overall sales.
Yusuke Deguchi
Director of Marketing