Case Study: SHI boosts sales process efficiency with Microsoft Products and Services Agreement

Reseller Boosts Sales Process Efficiency Through Simplified Volume Licensing

Microsoft Corporation's customer SHI, a global IT provider, faced the challenge of a complex software licensing landscape and sought a more streamlined and flexible buying process to help its customers transition to the cloud. The challenge involved managing multiple tools and agreements under previous licensing models.

Microsoft implemented the Microsoft Products and Services Agreement (MPSA), which provided a single agreement for both online services and on-premises solutions. This solution streamlined the sales process for SHI, boosting its efficiency by 20 percent, lowering the cost of sale, and improving the customer experience through a more automated and simplified management portal.

SHI

Blake Gollnick

Director of Microsoft Licensing