Case Study: Service Corporation International boosts revenue and speeds reporting with Microsoft Analytics Platform System

Rapidly Growing Company Eliminates Business Barriers, Boosts Revenue with Analytics Platform

Service Corporation International (SCI), a rapidly growing funeral and cemetery services provider, faced significant business intelligence bottlenecks. Their outdated data warehouse could not keep up with reporting needs, causing critical data delays and preventing strategic analysis. To overcome these barriers to growth, they turned to Microsoft for a solution, implementing the Microsoft Analytics Platform System.

Microsoft provided an analytics appliance that integrated with SQL Server technologies, enabling simultaneous data processing and near-real-time reporting. This solution gave SCI's management and field personnel fast, accurate insight into large volumes of data. The measurable results were substantial: the company boosted revenue by up to 35 percent in one business line, reduced an 18-hour query to 12 minutes, and increased capital investment for development projects by 85 percent, fueling strategic future growth.

Service Corporation International

Michael Johnson

Managing Director of Strategic Pricing