Microsoft Corporation
2455 Case Studies
A Microsoft Corporation Case Study
Posturite, a UK employee health and wellbeing company, wanted to scale its operations to support a goal of doubling turnover from £25 million to £50 million. Its existing system could not handle that growth, so the company turned to Microsoft Corporation and Dynamics 365 Field Service to help its workplace assessors work more efficiently.
Microsoft Corporation implemented Dynamics 365 to automate scheduling and appointment tracking, with the system recommending the best assessor based on location and availability. As a result, Posturite worked faster and more efficiently, reduced the cost per assessment visit, improved service quality, and could reach customers sooner—helping position the business for future growth.
Chris Jones
Technical Director