Case Study: Ports of Jersey achieves greater productivity and cultural transformation with Microsoft Corporation Office 365

Ports of Jersey transforms entire staff culture with Microsoft Office 365

Ports of Jersey, which manages Jersey’s airport, harbor, Coastguard services, and navigation aids, needed to move off government-owned infrastructure and better engage its 420 employees. To replace a model run by “six brains up in an office somewhere,” the organization turned to Microsoft Corporation and Office 365 to support a more connected, flexible way of working across a medium-sized public-sector operation.

Microsoft Corporation implemented Office 365 with tools including Teams, Power BI, Power Apps, and Power Automate, all accessible from one portal. The change transformed staff culture, boosted engagement and productivity, and delivered measurable gains of 1.7 million minutes saved and over £800,000 in cash savings, helping staff focus more time on serving customers and passengers safely and efficiently.

Ports of Jersey

Alan Merry

Strategy and Development Director CEO